Terms and conditions

Trading terms and conditions

DELIVERY LEAD TIMES: Our official delivery lead time is 1-2 working days from receipt of cleared payment, however, we will endeavour to process your order as soon as possible, provided full cleared payment has been received. If an item is paid from an unconfirmed paypal address, this will cause delays.

PAYMENT METHODS: We prefer payment to be made by PAYPAL , but also accept BAC payment, Cheque and Postal Orders. Cheques will take 7 days from receipt to clear. Cash on collection only. Orders paid for through Paypal will only be processed in our normal lead time if the buyer has a VERIFIED account and a CONFIRMED address. Failure to meet this criteria will result in a delay of up to 10 working days. Full payment details will be provided at checkout. If payment is made by Paypal, we can only ship to the address registered with Paypal.

SHIPPING: We offer a range of shipping alternatives and will list above the options available to you. Lead times provided by eBay are not guaranteed by us. Any damages incurred during transit must be reported to us within 48 hours of receipt. After this time, you can not claim for damage in transit. Courier shipping quote does not cover the following destinations: Northern and Southern Ireland, Scottish Isles, Channel Islands or any other non-UK mainland location, BFPO addresses and PO Boxes are also excluded. There will be an additional charge for these locations. Please e-mail for prices before buying.

WARRANTY: Unless stated otherwise under "Product Notes", all items sold by us will come with a 7 day RTB (Return to Base) warranty. If your item develops any problems in this time, we will offer an exchange or refund for the item. Where a product becomes faulty and a manufacturer's warranty applies to the product, all communication will need to be held between you and the manufacturer.

We prefer Paypal as our method of payment. Postal orders are welcome as is personal cheque. We ONLY ship to Confirmed / Verified addresses. If you require shipment to a different address payment MUST be by direct deposit / bank transfer. No other payment method will be accepted if you need shipping to a non-ebay confirmed address.

· Winners are expected to pay within 72 hours of the end of the auction or Non-paying bidder warning will be sent along with -ve feedback

· All device is check before delivery, you will void your warranty if you tamper with the warranty seal.

· Faulty or non-working clip will be repair or exchange within 5 working days.

· we cannot offer refund or exchange if you change your mind.

- Buyer are responsible of all posting cost

--Preinstall all essential apps and TV Channels.

Special notes: All apps are provided by the third-part providers. Media Player  itself comes without any apps.

All apps can be downloaded by yourself for free through App Market.

Purchasing this item means you have authorized us to install those third-part apps on your behalf.

We or TV-Box company takes no responsibility for the liability / availability of any app.

If you find any app is illegal, make sure to delete it immediately.


Shipping Cost of £5 for UK Delivery is already included in the buy it now price, this is not refundable in any case.